Important steps to check before placing an Order
- Delivery Availability Check: Verify the delivery availability for your location by entering your pin code on our website.
- Product Dimensions Check: Review the product dimensions provided in “Length x Width x Height” to ensure compatibility with your space.
To ensure a smooth delivery process, please adhere to the following guidelines:
- Accessibility Requirement: Ensure ample access for delivery through doorways, staircases, and lifts.
- Responsibility for Fitting: Any issues regarding fitting the order through doorways, entry gates, or other spaces are the customer’s responsibility.
Delivery Procedure:
Once your order is ready for delivery, our team will notify you. Please anticipate delivery within 4-7 working days. To facilitate the process:
- Recipient Presence: Ensure the presence of an authorized individual at the delivery address on the scheduled day.
- Additional Information: Provide any necessary details to our team through Customer Care for a smooth delivery experience.
- Coordination: Expect communication from our delivery executive to coordinate the delivery via the provided contact number.
- Delivery Location: For ground-floor deliveries, your order will be delivered to your doorstep. For high-rise buildings, it will be delivered to the society or main gate. Please arrange further transportation as needed.
- Acknowledgment: Upon delivery completion, kindly acknowledge the receipt of your order.
Delivery Schedule Clarifications:
- Deliveries are not conducted on Saturdays, Sundays, and public holidays.
- Natural calamities or acts of nature may affect delivery schedules.
- We reserve the right to cancel orders due to issues with the shipping address or under unavoidable circumstances. You will be duly notified by our customer care team with specific reasons.
General Information:
In compliance with the Information Technology Act, 2000, this document serves as an electronic record and does not require physical or digital signatures. It is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries guidelines) Rules, 2011.
For the purpose of these Terms of Use:
- User Definition: “You” or “user” refers to any natural or legal person who agrees to become a buyer on the Website and orders goods and services by providing registration data.
- Company Definition: “Treasure Hunt,” “we,” or “us” refers to the Company.
The headings within this agreement are for organizational purposes and hold no legal value.
Covenants:
- All commercial/contractual terms are agreed upon between you and Treasure Hunt.
- The Website/Application serves as a platform for buying and selling products provided by Asian Handicrafts Pvt. Ltd., and Treasure Hunt is not liable for delays due to product availability.
- Pricing discrepancies may occur due to technical issues or typographical errors, leading to order cancellation.
Charges:
- Membership on the Website is free for buyers.
- Treasure Hunt reserves the right to modify its fee policy, with any changes being posted on the Website.
User Obligations:
- Users are restricted from unauthorized copying, distribution, modification, or creation of derivative works from the Website/Application content.
- Users must access the Website/Application only through provided interfaces and refrain from engaging in prohibited activities.
Contents Posted on Site:
- Treasure Hunt is responsible for its posted content and not for user or third-party postings.
- Reproduction or distribution of Website content without prior consent is prohibited.
Trademark, Copyright, and Restriction:
- All materials on the Website are protected by copyrights, trademarks, and other intellectual property rights.
- Unauthorized use of materials for commercial purposes is prohibited without prior written consent.
Please review these terms carefully before using our services. By accessing or using the Website/Application, you agree to abide by these terms and conditions.